Recent Posts

We're Here to Help During Storm Season

2/18/2019 (Permalink)

Storm Damage We're Here to Help During Storm Season We can help restore your property from storm damage.

Storm Damage can create a variety of problems for Ipswich homeowners. SERVPRO of Danvers/Ipswich can help restore your home from storm damage. Some examples of storm damage are:


A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly.


Ice dams can be a major problem during the winter season. They form when heated air melts roof snow downward into water dammed behind the still-frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roof’s shingles and into the structure’s interior areas. We can help mitigate water damage caused by ice dams and help you get your home back to preloss condition.


A puffback is a messy furnace malfunction that occurs when an oil burner backfires, sending soot throughout your home or business. It can happen all at once, covering an interior in grimy soot, or a puffback can leak soot particles more gradually.

If you experience storm damage this winter, call SERVPRO of Danvers/Ipswich at 978-356-7077. We’re here to help.

Commercial Cleaning and Restoration

2/18/2019 (Permalink)

Commercial Commercial Cleaning and Restoration Give us a call for all of your commercial cleaning and restoration needs.

You invest a lot of time energy and resources to maintain, protect and increase the value of your business. Your facility is a central component in achieving success. When you experience a fire, water or mold damage in your commercial facility, you need fast response and the expertise to handle the situation – to get back into operation as quickly as possible.

SERVPRO of Danvers/Ipswich is committed to providing fire and water cleanup and restoration services to reduce business interruptions and recovery costs. Our technicians are available 24 hours a day, 365 days a year to help get your business back in business. We have the training and specialized equipment to restore your commercial property and make it “Like it never even happened.”

We specialize in:

  • Fire, Smoke, and Soot Cleanup and Restoration
  • Water Removal and Dehumidification
  • Mold Prevention and Remediation Services
  • Biohazard and Sewage Backups Cleaning
  • Carpet and Hard Floor Cleaning and Care
  • Upholstery Cleaning

Give us a call at 978-356-7077 for a free estimate!

Space Heater Safety Tips

2/18/2019 (Permalink)

Fire Damage Space Heater Safety Tips Keep your family safe with these space heater safety tips!

During the cold New England winters, many homeowners use space heaters to help heat their homes. But space heaters can also cause deadly fires if left unattended or used improperly. To help keep your family safe, follow  the safety tips listed below.

Using Space Heaters Safely

  • Keep space heaters 3 feet away from drapes, furniture or other things that can burn.
  • Put heaters on a level surface away from places where someone might bump into it and knock it over.
  • Avoid using extension cords. If you must use an extension cord, use a heavy duty one marked with a power rating at least as high as that of the heater itself.
  • Never leave a space heater unattended.
  • Never leave a space heater on while you sleep.
  • Supervise children and pets near space heaters.
  • Buy heaters that are tested and labeled by a nationally recognized testing company, such as Underwriter’s Laboratories Inc.(UL).
  • Keep electric heaters away from water. Never use them near a sink or in the bathroom.
  • Never use an unvented kerosene heater. It is illegal to sell or use them in Massachusetts.

Bathroom Mold

2/18/2019 (Permalink)

Mold Remediation Bathroom Mold This photo was taken after our crews removed the affected drywall.

Mold in the Shower

When a shower tile popped off of the wall in this homeowner's bathroom, she discovered that there was mold growing behind it. As more tiles were pulled off, mold was discovered on the entire wall behind all of the tiles. She called in the experts from SERVPRO of Danvers/Ipswich to remediate the damage. We specialize in water and mold damage restoration, with advanced training in restoration techniques and the experience and specialized equipment to quickly restore your property.

Another Happy Customer

Here's what she had to say after the job was complete:

"We recently had a small mold issue in our bathroom that we weren't sure would be covered by insurance. Pat Lavigne was incredibly helpful in advising us of the process to get the project underway. Justin, the crewmember that did the remediation, was very respectful and conscientious. He communicated with us every step of the way and his workmanship was almost "surgical" in the way he took care to demo only the affected area."

Conditions in Danvers Might Be Right for Mold

2/15/2019 (Permalink)

Mold Remediation Conditions in Danvers Might Be Right for Mold An image of mold in a residential home.

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Danvers/Ipswich to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at 978-356-7077.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Danvers/Ipswich for mold remediation services.

Ipswich Residents: We Specialize in Flooded Basement Cleanup and Restoration!

2/13/2019 (Permalink)

Water Damage Ipswich Residents: We Specialize in Flooded Basement Cleanup and Restoration! This Ipswich home's basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Ipswich basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today – SERVPRO of Danvers/Ipswich

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Danvers/Ipswich trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 

Danvers Residents: Follow These Mold Safety Tips if You Suspect Mold

2/11/2019 (Permalink)

Mold Remediation Danvers Residents: Follow These Mold Safety Tips if You Suspect Mold Be careful, without proper training, you could be spreading mold throughout your home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Danvers/Ipswich for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Danvers/Ipswich specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 978-356-7077

SERVPRO Spotlight - Patrick Lavigne

2/11/2019 (Permalink)

Why SERVPRO SERVPRO Spotlight - Patrick Lavigne Owner, Patrick Lavigne

As co-owner, Pat has held almost every position within the company since coming on board in 2010. As a son-in-law to the Harts, Pat joined the family-run business as a trial and has never looked back. Starting on the trucks, Pat learned the nuances and inherent challenges of almost all production positions before settling into his current role as General Manager.

His daily focus of keeping the train on the tracks still allows him to do what he loves most—guiding the growth of his team, both personally and professionally, and helping customers during stressful moments in their lives. “It’s very rewarding when you run into customers years later who still remember the team members that worked in their home or business and want to know how they’re doing. They become like family to each other and it’s incredibly satisfying to be a part of that.”

Pat takes great pride in the franchises’ work ethic and standard of excellence – from customer service to production. He ensures all staff are highly trained and certified for all services provided. “We are a dedicated team that strives for excellence and to show compassion daily. We often meet people after a horrible thing happens in their life or business and hopefully, we are able to put them at ease.”

When Pat isn’t on the job, you can find him spending time with family and friends where he resides in Haverhill with his wife and 2 children. Unless it’s golf season…then you’ll find him on a course anywhere he can play 18!


IICRC Certified –

  • Water Damage Restoration
  • Applied Microbial Remediation
  • Fire & Smoke Restoration
  • Applied Structural Drying
  • Commercial Drying
  • Odor Control

Lead Safe Certification
Unrestricted Construction Supervisors License

Got Water Damage in your Danvers Home? We Can Help.

2/8/2019 (Permalink)

Water Damage Got Water Damage in your Danvers Home? We Can Help. Call the experts at SERVPRO of Danvers/Ipswich if you find yourself with a household flood.

Flooding and water emergencies don’t wait for regular business hours and neither does SERVPRO of Danvers/Ipswich. We provide emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Flooding and water damage is very invasive. Water spreads quickly throughout your home and can absorb into the floors, walls, and furniture. Our crews arrives quickly and start the water extraction process almost immediately.

This immediate response helps to minimize the damage and the cleaning and restoration costs. The water damage timeline below details the damage that occurs if no action is taken.

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

First 24 Hours

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to One Week

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than One Week

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

As leaders in the water damage industry, we have advanced training and expertise, and a tremendous amount of hands-on experience. If you need water restoration services, give us a call. We make it "Like it never even happened."

Call us today at 978-356-7077!

Church Fire Causes Smoke Damage

2/4/2019 (Permalink)

Fire Damage Church Fire Causes Smoke Damage Fire and soot damage caused by a candle that reignited in the windowsill.

Recently, a local church experienced fire damage and called in SERVPRO of Danvers/Ipswich to help. The fire started from a candle burning in the windowsill which spread to a cavity in between the walls. Luckily, a neighbor saw the fire inside of the church and promptly called the fire department. The first responders were quick to arrive, extinguishing the fire and preventing it from spreading throughout the building. Despite their timely response, unfortunately, there was quite a lot of damage to the window and carpet below. Smoke filled the church, resulting in black soot covering the surfaces throughout, including the pews, walls, ceiling, and balcony area.

We began the process by wiping the top layer of contaminants away. Then, using SERVPRO’s time-tested and industry-approved steps, along with our proprietary cleaning products and methods, we restored the walls and surfaces without the need to repaint or refinish.  The cleaning process removed the smell from the fire, returning it to pre-fire condition. We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor and determining the conditions in which the damage was done, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.