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Fire & Water - Cleanup & Restoration

Dealing with Insurance after a Storm

8/23/2021 (Permalink)

After a storm, the last thing you want to do is focus on calling your insurance company. But it’s an important call to make to start the storm damage restoration process. For a stress free claims process, SERVPRO can help manage your insurance paperwork and process after you’ve made your storm damage insurance claim. 

We have a proven emergency storm damage restoration process that works for us and will help you get your home restored quickly and efficiently. Here’s an overview of our 1-4-8 Service Response Guidelines, which help ensure timely communication and response:

  • One hour from notice of loss. One of our trained professionals will contact you to arrange for service. 
  • Four hours from notice of loss. One of our trained professionals will be on-site at your home to start storm damage mitigation services. 
  • Eight hours from on-site arrival. You and your insurance adjuster will receive a verbal briefing of the scope of work.

Insurance companies trust us because our goal is to restore your current possessions and furnishings instead of just replacing them. Restoring items through storm damage mitigation techniques and equipment is less expensive than replacing, and minimizes additional property damage claims for you and your insurance company. 

Throughout the process, we will work with you and your insurance company by providing an itemized room-by-room loss inventory through our Contents Claim Inventory Service (CCIS). CCIS allows your insurance company to document claim items and capture inventory items immediately. You will also receive a full list. 

Your insurance company will also receive online access to all files, information, and proof of results through our Electronic File Documentation. 

When you’re dealing with storm damage, contact our certified and trained Massachusetts storm damage experts at SERVPRO Danvers / Ipswich. We’ll come out and assess your storm damage along with any remediation, restoration, and/or rebuilding (yes, we even rebuild!) that needs to be done to your home.

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