Recent Posts

Examples of Storm Damage

2/25/2020 (Permalink)

Storm Damage can create a variety of problems for homeowners. SERVPRO of Danvers/Ipswich can help restore your home from storm damage. Some examples of storm damage are:


A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly.


Ice dams can be a major problem during the winter season. They form when heated air melts roof snow downward into water dammed behind the still-frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roof’s shingles and into the structure’s interior areas. We can help mitigate water damage caused by ice dams and help you get your home back to preloss condition.


A puffback is a messy furnace malfunction that occurs when an oil burner backfires, sending soot throughout your home or business. It can happen all at once, covering an interior in grimy soot, or a puffback can leak soot particles more gradually.

If you experience storm damage this winter, call SERVPRO of Danvers/Ipswich at 978-356-7077. We’re here to help.

Be Prepared 24/7

2/13/2020 (Permalink)

In the event of an emergency, the Emergency READY Profile® or ERP can help minimize business interruption by having an immediate plan of action in place for your facility. Working with SERVPRO® of Haverhill/Newburyport on an ERP will provide you with a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations and priority areas.

The ERP also establishes your local SERVPRO® Franchise Professional as your disaster mitigation and restoration provider, giving you access to over 40 years of experience and a System over 1,600 Franchises strong. The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

Don't wait until disaster strikes. Be ahead of whatever Mother Nature throws your way. Call SERVPRO® of Danvers/Ipswich at (978) 777-3498 or visit or website to establish your Emergency READY Profile®, and be "Ready for whatever happens."


Water Damage Prevention Tips

2/13/2020 (Permalink)

Your homes foundation is the glue that holds your house together. Water damage is the number 1 culprit in weakening the foundation of your home. If a water damage goes untreated, it can weaken the structure of your house causing you a lot of money in the long run. Follow these prevention tips to protect your home from water damage. 

#1 - Endure Good Drainage

  • Clean your gutters.
  • Direct downspouts 5-10’ away from the house.
  • Slope your yard away from the foundation.

#2 -Test Your Sump Pump 

  • Check your sump pump once a year.
  • Test more frequently during the rainy season.

#3 - Fix Water Leaks

  • Repair any noticeable dripping pipes.
  • Repair any cracked caulking.
  • Inspect the roof for missing, loose or or damaged shingles. 

Space Heater Safety Tips

2/13/2020 (Permalink)

During the cold New England winters, many homeowners use space heaters to help heat their homes. But space heaters can also cause deadly fires if left unattended or used improperly. To help keep your family safe, follow the safety tips listed below.

Using space heaters safely

  • Keep space heaters 3 feet away from drapes, furniture or other things that can burn.
  • Put heaters on a level surface away from places where someone might bump into it and knock it over.
  • Avoid using extension cords. If you must use an extension cord, use a heavy duty one marked with a power rating at least as high as that of the heater itself.
  • Never leave a space heater unattended.
  • Never leave a space heater on while you sleep.
  • Supervise children and pets near space heaters.
  • Buy heaters that are tested and labeled by a nationally recognized testing company, such as Underwriter’s Laboratories Inc.(UL).
  • Keep electric heaters away from water. Never use them near a sink or in the bathroom.
  • Never use an unvented kerosene heater. It is illegal to sell or use them in Massachusetts.

Employee Spotlight - Linda Rousseau

2/6/2020 (Permalink)

Let’s welcome our newest SERVPRO employee, Linda Rousseau! Before Linda joined SERVPRO, she was an office manager at GLX constriction in Somerville Mass. She is continuing her office manager role here at SERVPRO. Her daily duties are to monitor ongoing projects to ensure timeline accuracy relative to execution, follow-up, and billing, work closely with the office team to better understand processes, policies, and procedures, and to educate herself on franchise operating systems and applications.

Her proudest accomplishments in life are a tie between successfully completing 6 years in the USN with an honorable discharge and raising her son Joseph. In her free time, you can find her kayaking, being on or near water or walking her dog Domino. She also loves completing projects around her home and she especially loves gardening.

Checking For Mold

2/3/2020 (Permalink)

We all know Spring is when the real estate market "blossoms" with new listings, all new and sparkling after a long winter. Maybe you've spent time cleaning, painting and otherwise preparing your house for sale. What you may have overlooked though, is the presence of mold and/or moisture stains that can suggest mold is present. This would be a red flag to any buyer and could stop a sale in its tracks, if not handled properly.

Understanding Mold
Mold spores occur naturally almost everywhere, both indoors and outdoors. These microscopic spores float along in the air and can enter a home or business through windows and HVAC systems.

Consider these facts:

-Mold is present almost everywhere, indoors and outdoors.

-Mold spores thrive on moisture.                       

-Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.

Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return. Mold often produces a strong, musty odor and can lead you to possible mold problem areas. Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Our highly trained Project Managers use state-of-the-art technology to take moisture readings that can indicate the likelihood of mold.

Armed with that knowledge, you can then make an informed decision on the next steps for the sale of your home.

If you think you have mold, or have any other mold-related questions, don't hesitate to call SERVPRO of Danvers/Ipswich at 978-356-7077.

Winter Flooding Can Occur

1/29/2020 (Permalink)

Even though we haven't had much snow doesn't mean flooding won't occur. 

Floods rank as one of the most common and widespread natural disasters in the United States. No matter where you live, there is a potential for suffering from flood damage.

Just because you haven't experienced a flood in the past, doesn’t mean you won't in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3 billion in annual losses in the United States. Commercial flood claims average more than $75,000.

According to the American Red Cross (ARC), floods cause more damage in the U.S. every year than any other weather-related disaster. The ARC offers the following flood safety tips.

  • Stay away from floodwaters. If you come upon a flowing stream where water is above your ankles, stop, turn around and go another Six inches of swiftly moving water can sweep you off of your feet.
  • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
  • Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. Keep your pets out of the water too.

If you do suffer water damage due to a flood or melting snow in your home or business, contact SERVPRO® of Danvers/Ipswich. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. The SERVPRO® System is prepared to handle any size disaster. The sooner work begins, the sooner order can be restored.

Every Second Counts

1/27/2020 (Permalink)

Most people think of escape plans and prevention when they think about fire safety but there is a much neglected and overlooked resource to consider.

The Forgotten Red-Head! 

Prevention and a plan are obviously high priority, but when is the last time you thought about that fire hydrant up the street from your home or business? Keeping it clear of snow can save valuable time when time is of the essence.

If you have thought of it, but your thoughts go something like "It's not my responsibility to clear it of snow" you should reconsider.

Saving Valuable Seconds

Depending on the city or town you live in, keeping the hydrant clear of snow and debris could quite possibly be your responsibility. Check with your local fire department or town hall to find out the laws in your area.  

Beyond that, keeping it clear only benefits you. If you are the victim of a fire, what do you want the firemen spending their time on? Clearing the hydrant or fighting the fire? Be smart. Be a good neighbor. Do what's Right.

After A Fire

If you are the unfortunate victim of a fire, we're here to help. After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of Danvers/Ipswich has the specialized fire restoration training needed to restore your home to pre-fire conditions.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – 978-356-7077

Secondary Water Damage

1/24/2020 (Permalink)

Coming home from a vacation and you realize the basement has 3 inches of standing water. What do you do? First, you need to assess the situation. If a pipe bursts, shut off the water and call your local SERVPRO. If a sump pump failed, call your plumber as soon as possible. A quick response is the key to mitigating, or minimizing, the loss in water damage.

If the cleanup process does not begin immediately and the water begins to evaporate on its own you can begin to suffer the effects of secondary damage, also known as moisture damage. The air will absorb the water and become fully saturated. As the evaporation continues the water can get into things like drywall and ceiling tiles. Here are some tips you can follow that might minimize the amount of damage your house will suffer after a water loss.

  • Remove water from flat surfaces by mopping
  • Open doors and drawers on furniture for ventilation and drying
  • Remove electronics and artwork to a dry area
  • Elevate all furniture
  • Call SERVPRO of Danvers/Ipswich for assistants. 978-356-7077

Employee Spotlight - Nury Cardoza

1/24/2020 (Permalink)

You might have seen Nury in your home or business doing remediation for the last 27 years, but not anymore! Instead of knocking down walls and cleaning flooded basements she will be making the rounds as marketing rep in the Haverhill/Newburyport territory.

When she started at SERVPRO 27 years ago she was just a helper and worked her way up to crew chief. She say's the best part of her job is helping people during a difficult time. In her spare time, she enjoys traveling, outdoor activities, working out, music and family. Welcome aboard, Nury!