What our Customers say...


Mother's Day morning my son lit the stove on fire trying to make me breakfast. After the fire department came and put it out, there was a lot of soot, grease and mess all around the stove, floors, cupboards, counters and even the ceiling! SERVPRO did such a phenomenal job putting everything back to how it looked before the fire. We laughed that their motto is true…it really was like it never happened! I would recommend them with full confidence.

VERY pleased with the service and results! Nick & his crew were polite, courteous and did a wonderful job!

There is no improvement necessary for this SERVPRO crew! Courteous employees – hard-working & efficient. Met my expectations above and beyond. I was very happy with the results.

Ross did a great job setting expectations. Was also great to see him stop by on Day 1 to make sure work was going as planned. Chris and Tony were professional and clean. Great crew!

We used SERVPRO after a particularly crazy wedding.  We needed the venue cleaned in a short amount of time for another wedding. They were able to clean it with plenty of time to setup for the next wedding.  Thanks to SERVPRO for a great job!

It has been a long time since I have done business with such an exemplary group of people. I felt at all times that I was in excellent care. I would highly recommend them and use their services again.

Everything looks great - the guys of SERVPRO were really professional and nice. They stayed late making sure the job was done right, and I really appreciate that. Thanks again SERVPRO, for making this process as painless as possible!

The house next door burned, and my house suffered heat, water, and soot damage. The SERVPRO team came out and removed all the damaged materials, carefully separating (with secured plastic sheeting) the damaged areas from the areas where we were still living.  Then, once my contractor finished the (very messy and dirty) rough repairs, the team came back  to clean the house before painting and final touch up.  They did an amazing job, and the house is cleaner now than it's ever been!  Throughout, the team was courteous, polite,  and efficient.  I'd spoken with another SERVPRO franchise -- it just wasn't the same; I watched another professional cleaner work on another house also damaged -- it wasn't even close.  I hope never to have to call upon their services again, but if I need to, I know exactly whom to call -- SERVPRO of Danvers/Ipswich.  Thank you.

SERVPRO did an excellent job taking care of our mold issue. Will recommend them to anyone who has this problem

Extremely satisfied with the results after the water clean up in our home. Thank you!

SERVPRO was wonderful cleaning our home after a water damage. They were very professional and got the job done. Very happy with their work!

The crew was excellent and the results were beyond my expectations. Would definitely recommend this SERVPRO staff again!

Nick and his crew were amazing! Very good communication. Brian managing the job was outstanding and very knowledgeable. Fantastic experience and results.

We had SERVPRO at our home for two different water damage cases. They were very quick to respond. Pat was knowledgeable and thorough in his assessment of the situation. The SERVPRO team that did the work at our house was professional, swift and did a very thorough job cleaning up the mess and getting us back to normal.

Chris was GREAT, very friendly and helpful. He even went so far as to call and let me know about the media at my house because he knew it was bothering me.

On time, courteous, neat. Ross, Chris, Nick and the rest were great. Kudos and thank you!

No improvement necessary - Nick and crew were awesome. Courteous employees, hard working, efficient, met my expectations above and beyond. Very happy with my results!

A big thank you to the entire team of professionals from SERVPRO. When mold was found in our attic space above the bathroom I was beside myself with worry. SERVPRO came to the rescue and removed the affected drywall, insulation and debris and remediated the attic space. Best of all, they cleaned my entire bathroom space following their mold clean-up making for a very impressive and noteworthy job. I will recommend them again and again!


What can I say, SERVPRO is the only company we have entrusted our clients to for 30 years.


How about prompt, dependable service and employees who are professionals in their craft and take pride in their work.  Once we contact their office we know our clients are in good hands, from ownership to management to marketing to the service team.

An insurance claim is a very stressful time for the policy holder and SERVPRO makes the claim process a little easier to bear for all concerned. 

Keep up the good work.

Everyone that I dealt with was incredibly polite and professional. The cleaning technician was prompt and a true gentleman. He did a wonderful job cleaning my apartment.

Everyone on the SERVPRO team was incredibly professional and made a bad situation easier to handle.

I called SERVPRO late on a Saturday afternoon upon discovering a septic backup in my elderly parents’ home. I was immediately connected with a crew leader who had a team at my parents' home within hours. They did an incredible job cleaning up the hazardous material, removing damaged goods and drying out the basement. The friendly efficient crew were very patient with my parents explaining what had to be done and why anything that was wet had to be removed from the property. After the cleanup, the SERVPRO office team handled the insurance claim and took care of all the paperwork and details for us. We were extremely impressed with the SERVPRO experience from the first contact to the final call telling us that the insurance carrier had paid the entire bill and the file was closed. Should we ever need another clean up, we'll call SERVPRO! 

SERVPRO of Danvers/Ipswich has been a God-send! One day we came into work and discovered that there was a backup in the sewer and smelly sludge had filled up the bathroom and poured out into the hallway onto the rugs. Fortunately I was able to contact Mary Ellen Lawlor from SERVPRO who came to our rescue. They were at the Senior Center almost immediately, cleaning and sanitizing the mess.  I highly recommend their services!