Recent Posts

Sewage Cleanup is a Biohazard

4/10/2018 (Permalink)

Sewage Cleanup and Restoration

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment are necessary to safely clean this type of contamination. 

When a sewage backup happens, you need to move quickly. Evacuate young children, elderly, people with asthma and weak immune systems first. Then call a plumber to remedy the problem.  

Sometimes you can manage small sewage spills without professional help. Small spills are typically confined to a bathroom or part of a kitchen. Major spills, however, require professional help. Sewage is a natural delivery method for disease and infection.

Sewage Backup or Toilet Overflow? Call Us Today – (978) 374-8555

There are three major types of contaminated water. SERVPRO of Danvers/Ipswich will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

SERVPRO of Danvers/Ipswich Supports Earth Day 2018

4/10/2018 (Permalink)

Earth Day 2018 Focuses on Ending End Plastic Pollution

Countdown to April 22!

This year's Earth Day focus is on reducing plastic pollution in our communities and oceans. SERVPRO is proud to be a part of this very important community event! You'll find several of our employees, friends, and family out helping to clean up the city on this very important day.

SERVPRO Committed to 300 "Acts Of Green"!

With the 50th anniversary of Earth Day fast approaching in 2020, Earth Day Network is launching a series of major campaigns to catalyze and channel global collaboration for the health of our planet. 

SERVPRO has committed to 300 Acts of Green by delivering 6" Blue Spruce sapling trees to local businesses. This not only supports this very worthy cause but in light of all the recent tree damage our area has suffered, we are "re-greening" our neighborhoods!

We hope you will join us in supporting your local community on April 22. You can also support the Earth Day Network campaign by creating your own Act of Green, and helping them reach 3 billion.

Frosty's Not The Only One At Risk!

3/26/2018 (Permalink)

Protecting Your Home from Melting Snow

 When temperatures begin to rise after a long winter, it can certainly be reason to celebrate. But if you've got significant snow accumulation on, or around, your home it can also be cause for concern. And not just for Frosty! Here are some tips to help prevent damage to your home as snow starts melting.

  • Remove snow from around your home: snow accumulation near your foundation, windows, and doors can leak into your home once it starts to melt. Remember to shovel any decks, driveways or patios that slope towards your home.
  • Check your roof and gutters: consider hiring a professional to remove the snow from your roof so that water run-off is at a minimum once temperatures rise. If that's not possible, be sure that your gutters are clear so that the water will have a path away from your home. If possible, attach a sloped leader to your downspout that leads run-off at least 10ft from your home.
  • Test your sump pump: if water does get into your basement, you want to be sure it is taken care of quickly. Before the snow starts to melt, test your sump pump and your sump pump discharge pipe to ensure it's in working order.
  • Clear snow from drainage areas: storm drains and catch basins can often get clogged with snow — if you can do so safely, clearing snow from these areas can help keep water away from your home.
  • Rearrange your storage: in case water does get into your basement, be sure to keep any valuables, chemicals, or anything else you'd like to keep dry off the floor.
  • Check your appliances: clear out space around your water heater, furnace and other appliances. If possible, raising your washer and dryer off the floor could help protect from water damage.
  • Don't try to do too much: getting on ladders or your roof at any time of the year is a risky proposition, even more so when there is snow involved. Clearing snow and gutters is important in the prevention of water damage, but be sure to use a professional to handle any dangerous situations.

If you do suffer water damage as a result of melting snow, call us. We're here to help!  

The Bathroom Fan - Friend or Foe?

3/8/2018 (Permalink)

Mold Remediation The Bathroom Fan - Friend or Foe? Attic mold found due to an improperly vented bathroom fan.

A properly installed vent fan is an essential weapon against bathroom mold.

We all know mold likes moisture. That’s why bathrooms are so vulnerable to mold. Water that gets onto the bathroom floor is an obvious concern. Of even greater concern is moisture in the air –moisture that can permeate wall and ceiling materials because of poor bathroom ventilation.

When the bathroom fills with a fog of moist air while taking a hot shower, thousands of moisture droplets can condense on cool wall, ceiling and window surfaces in the bathroom and also in adjacent rooms. Some of this moist air can even penetrate into unseen building cavities through cracks and gaps around electrical outlets and molding. Because damp organic material (wood, paper-faced wallboard, paint resins, paper-faced fiberglass insulation) makes ideal mold food, we have the makings of a mold invasion.

Vent fan to the rescue–or not?

The bathroom vent fan is a major weapon against bathroom mold. The fan’s job is to move moist air outside the house before it can condense and permeate into mold-prone materials. 

However, some builders mistakenly allow the fan to blow moist air into the attic, a practice that simply moves the mold problem to another part of the house. During cold weather, warm, moist air blown into a cooler attic will deposit its moisture on attic rafters and roof sheathing. Telltale black mold stains typically result from this ventilation error. Eventually, this mold can develop into wood rot.

When you find mold

Mold spreads quickly, so a minor mold infestation can quickly escalate into a major problem. SERVPRO of Danvers/Ipswich is dedicated to responding immediately when you contact us. A fast response lessens the damage, limits further damage, and reduces cost.

We specialize in water and mold damage restoration, the cornerstone of our business. We have the training and expertise to safely handle any mold situation.

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technician

Our advanced equipment helps to detect and stop the source of water feeding the mold. We then isolate the affected area using a negative air pressure chamber.

Call Us! We Can help! 978-777-3498

Mold Removal vs. Remediation

3/8/2018 (Permalink)

Mold Remediation Mold Removal vs. Remediation A SERVPRO crew member during the mold remediation process.

Can Mold Be Removed?

Simply put…no. Microscopic mold spores exist naturally almost everywhere, indoors and outdoors, so removing all mold from a home or business is impossible. Any claim otherwise is a fallacy.

Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air, and they may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. 
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
  • Let your nose lead the way. Mold often produces a strong, musty odor, and can lead you to possible mold problem areas.
  • Even higher than normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

The Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate our “typical” process:

  1. Emergency Contact - (978) 777-3498

The mold cleanup and restoration process begins when you call us. Our representative will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

  1. Inspection and Mold Damage Assessment

We carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. We use various technologies to detect mold and hidden water sources.

  1. Mold Containment

Our professionals use various containment procedures to prevent the spread of mold. We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

  1. Air Filtration

Our specialized filtration equipment allows our Professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

  1. Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. We’ll use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. It may be necessary to remove and dispose of mold-infested porous materials, like drywall and carpeting, to remediate heavy mold growth.

  1. Cleaning Contents and Belongings

We clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and disinfect your belongings. We’re also trained to remove odors and deodorization using fogging equipment.

  1. Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may have been removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. The restoration step gets your home or business back to normal.

If you suspect you have mold, call us today. We're here to help! 

Cleanliness = Efficiency

3/7/2018 (Permalink)

Ever wonder what the workplace or home of the cleaning service you've hired looks like? Are they really closet slobs and just fake it at work? Or is their whole life dedicated to making the world tidy and clean? Well, the later is true of SERVPRO!

This image shows the steam cleaning area of our 1500 sq. foot warehouse. Dan, our warehouse manager, takes a lot of pride in keeping the warehouse orderly…and if you want to test his commitment just leave something out of place! 

We use this space to steam clean any rugs or upholstery items we receive in-house. We keep the area clean and sanitary so your property doesn't come in contact with any contaminates. Plus, having the area organized means we can easily keep track of all items. 

Our professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

We will get the job done right. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today.

When Every Second Counts…

3/7/2018 (Permalink)

The National Fire Protection Association's theme for 2017 was "Every Second Counts" and when you think about that statement, it couldn't be more true. Most people think of escape plans and prevention when they think about fire safety but there is a much neglected and overlooked resource to consider.

The Forgotten Red-Head! 

Prevention and a plan are obviously high priority, but when is the last time you thought about that fire hydrant up the street from your home or business? Keeping it clear of snow can save valuable time when time is of the essence.

If you have thought of it, but your thoughts go something like "It's not my responsibility to clear it of snow" you should reconsider.

Saving Valuable Seconds

Depending on the city or town you live in, keeping the hydrant clear of snow and debris could quite possibly be your responsibility. Check with your local fire department or town hall to find out the laws in your area.   

Beyond that, keeping it clear only benefits you. If you are the victim of a fire, what do you want the firemen spending their time on? Clearing the hydrant or fighting the fire? Be smart. Be a good neighbor. Do what's Right.

After A Fire

If you are the unfortunate victim of a fire, we're here to help. After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of Danvers/Ipswich have the specialized fire restoration training needed to restore your home to pre-fire condition.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (978) 777-3498

Sensing Unseen Water Damage

3/7/2018 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality  issues  over time.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of Danvers/Ipswich has the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO® of Danvers/Ipswich will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used:

  • Moisture Sensors are used to detect moisture in carpets, baseboards and Moisture Meters (pictured) are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO® Franchise Professionals to monitor the drying process.
  • Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO® of Danvers/Ipswich can calculate and create an environment most conclusive to drying.
  • When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.
  • Ultra-Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach
  • Thermal Foggers dispense solvent-based produces by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor­ causing particles.

What is the bottom line? SERVPRO® of Danvers/Ipswich has the training and equipment to help make it "Like it never even happened."

The Anatomy of Smoke & Fire Damage

3/7/2018 (Permalink)

Smoke and soot are invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

Closely Related But Very Different

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, we will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Getting Back to Normal

Our Fire Damage Restoration Services

SERVPRO of Danvers/Ipswich specializes in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition. Moreover, we live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Danvers/Ipswich is close by and ready to respond to your smoke or fire damage emergency. 

Recipe For Disaster!

3/7/2018 (Permalink)

More snow and warming temperatures can be a recipe for disaster!

Floods rank as one of the most common and widespread natural disasters in the United States. No matter where you live, there is a potential for suffering from flood damage.

Just because you haven't experienced a flood  in  the past,  doesn’t  mean  you  won't  in  the future.  In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3 billion in annual losses in the United States. Commercial flood claims average more than $75,000.

According to the American Red Cross (ARC), floods cause more damage in the U.S. every year than any other weather-related disaster.  The ARC offers the following flood safety tips.

  • Stay away from floodwaters. If you come up on a flowing scream where water is above your ankles, stop, rum around and go another Six inches of swiftly moving water can  sweep you  off of your feet.
  • If you approach  a flooded  road while driving, turn around and go another way. If you are caught on a flooded road  and waters are rising rapidly around  you,  get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
  • Keep children out of the water. They are curious and often lack judgment about run ning water or contaminated water. Keep your pets out of the water too.

If you do suffer water damage due to a flood or melting snow in your home or business, contact SERVPRO® of Danvers/Ipswich. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. The SERVPRO® System is prepared to handle any sized disaster. The sooner work begins, the sooner order can be restored.